To remain compliant with PCI-DSS and other frameworks, Talkative automatically blocks credit/debit card information from being sent through with chat messages.
All formats are blocked i.e. 1234 1234 1234 1234
, 1234123412341234
, 1234-1234-1234-1234
and even Amex 15 digit cards e.g. 1234 1234 1234 123
Card information is also masked during Customer Preview Messages.