For each concurrent session, it is recommended that the following bandwidth is available. The figures below are guidelines for performance.
|Feature||Minimum Required Bandwidth Each Way||Recommended Required Bandwidth Each Way|
Agent Desktop Browser Requirements
|Internet Explorer||Not supported|
We recommend that agents use Chrome browser.
Agent Desktop Device Specification Requirements (Minimum)
|Dual Core 2.5GHz+||4GB+||1366 x 768+|
Mobile Agent Requirements
Please refer to the following guides for our iOS and Android mobile apps: https://support.gettalkative.com/support/solutions/folders/80000439560