If you wish to load a single interaction, you can do so by loading the interaction by ID using the following route:
/api/core/v1/interactions/{interactionId}
This will load a single interaction which will be presented like in the below example:
{ "data": { "type": "interaction", "id": "10", "attributes": { "uuid": "7f929bc5-c026-449b-b19b-3acb12d1905a", "quick_ref": "987581", "customer_id": 8, "queue_id": 2, "user_id": 18, "chat": false, "voice": false, "call_me": false, "qos": { "chat": true, "cobrowse": true, "voice": true, "video": true }, "handled": true, "ended": true, "start_url": "https://talkative.com/ipsa-non-corporis-ea-veniam", "end_url": "https://talkative.com/ipsa-non-corporis-ea-veniam", "created_at": "2021-03-01T17:44:27Z", "updated_at": "2021-03-15T09:13:24Z", "accepted_at": "2021-03-01T17:44:32Z", "ended_at": "2021-03-15T09:13:22Z", "completed_at": "2021-03-01T17:44:33Z", "cleaned_at": null }, "links": { "self": "https://engage.local/api/core/v1/interaction/10" }, "relationships": { "user": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/user", "related": "https://engage.local/api/core/v1/interaction/10/user" } }, "customer": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/customer", "related": "https://engage.local/api/core/v1/interaction/10/customer" } }, "interactionData": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/interactionData", "related": "https://engage.local/api/core/v1/interaction/10/interactionData" } }, "tags": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/tags", "related": "https://engage.local/api/core/v1/interaction/10/tags" } }, "feedback": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/feedback", "related": "https://engage.local/api/core/v1/interaction/10/feedback" } }, "deviceSpec": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/deviceSpec", "related": "https://engage.local/api/core/v1/interaction/10/deviceSpec" } }, "messages": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/messages", "related": "https://engage.local/api/core/v1/interaction/10/messages" } }, "queue": { "links": { "self": "https://engage.local/api/core/v1/interaction/10/relationships/queue", "related": "https://engage.local/api/core/v1/interaction/10/queue" } } } } }
As with the all interactions' endpoint, you can pass the "include" query parameter to include additional data with this interaction