Social Media Messaging channels are each architected slightly differently.


While Talkative unifies the messaging experience as far as possible, some features are not supported on some channels.


Below is a breakdown of the key differences between each social media messaging channel:


ProviderCharacter LimitImage sendImage receiveStickersGIFsContactsVideo FileAudio FileVoice NoteStatic LocationLive LocationOther File Types
Facebook20,000










WhatsApp2,900









PDF Only
SMS1,600
✓*









Twitter10,000










* Receiving images from customers requires MMS which is not supported in certain regions including the UK