The Talkative solution uses cookies in order to function.
These cookies are listed below. Each are required in order for the solution to behave as expected.
Name | Description | Sample Value | Domain | Expires | Secure |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__widget_is_visible | Lets Talkative know if the widget is open or not | 1 | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__last_visited_url | Provides the last visited page URL | https%3A%2F%2Fgettalkative.com%2F | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__widget_is_controlled_fullscreen | Lets Talkative know if the widget is fullscreen or not | 0 | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__journey_entries | Provides the last visited page URLs to show to the agent | %5B%7B%22url%22%3A%22https%3A%2F% | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__push_prompt_dismissed | Lets Talkative know if the widget should show the prompt for push notifications | 0 | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__customer__uuid | Lets Talkative track customers across interactions within the same business, e.g. to identify returning chat users | 79012204-e8c7-4942-aeeb-67ad0b0612f1 | .yourwebsite.com | 1 year | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__selected__tab | Used for managing selected feature within the widget | Chat | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__read__message__ids | Used for unread message counter | %5B13937422%5D | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__dismissed_nudges | Tracks which chat widget nudges have been dismissed by the user. | [{"id":"41871e4b-8f7e-47eb-a4ba-0daddecfd6d9","expiry":1647859151397}] | .yourwebsite.com | Session | ✓ |
talkative_ecs__eu__6a8cea70-17d0-4f20-8d2b-ad1ce31739c6__read_message_ids | A temporary cookie that is used in initialisation to determine the current state of messages read by the user. | [1,2,3] | .yourwebsite.com | Session | ✓ |