Talkative Events
If you are a user of Google Analytics you can enable the Talkative Engage scripts to dispatch events from customer interactions, more information on this can be found in the Adding Scripts guide. As a result, you will now be able to see Talkative Interaction events live in your Google Analytics.
Google Tag Manager Integration
If you use GTM to add events to your GA, you will need to add Talkative settings.
Creating a Trigger
- Go to triggers.
- Click
New
. - Name the trigger
TalkativeEvent
. - Select trigger type
Custom Event
. - Fill in Trigger details:
- Event name:
Talkative-Engage
- Trigger fires on:
All Custom Events
- Event name:
- Save.
Creating a Variable
- Go to variables.
- Click
New
under User-Defined Variables. - Name the event
TalkativeAction
. - Select variable type
Data Layer Variable
. - Fill in variable details:
- Data Layer Variable Name:
talkativeAction
- Data Layer Variable Name:
- Save.
Creating a Tag
- Go to tags.
- Click
New
. - Name the tag
TalkativeGA
. - Select tag type
Universal Analytics
. - Fill in tag details:
- Track Type:
Event
- Category:
Talkative-Engage
- Action: Click the building block icon on the right and select
TalkativeAction
from the selection - Google Analytics Settings: Select your GA Tracking ID
- Track Type:
- Add Trigger
TalkativeEvent
. - Save.