Mitel MiCC
Talkative Engage integrates with the Ignite client. The user experience is slightly different to the normal flow, here, we detail how it works.
Login Note: Talkative recommends that agents use Google Chrome browser. Each day you will need to access: http://eu.engage.app (change "eu...
Tue, 23 Mar, 2021 at 10:48 AM
Talkative Callback allows you to use our customer facing UI to interface with Mitel Callback inside your MiCC. This can be integrated by following the the ...
Mon, 9 Aug, 2021 at 9:25 PM
A guide for integrating Talkative into Mitel MiContact Centre Business (MiCC). 1. Ensure MiCC is on version 9 or higher Version 9.0 (or higher) of MiCC...
Wed, 8 Sep, 2021 at 11:56 AM
We highly recommend agents use the Chrome/Edge browser extensions listed below. When ending interactions, agents should hit the red X button. This will ...
Fri, 8 Oct, 2021 at 12:32 PM