Getting Started

Getting Started
Welcome to Talkative! To help you get started, we have collated a selection of training videos which cover most of the main features of the Talkative Platfo...
Tue, 2 Aug, 2022 at 3:43 PM
Setting your Business Hours
The Talkative application will not show outside business hours. The only exception to this is if you have offline-email enabled as a feature or have a custo...
Tue, 23 Mar, 2021 at 11:23 AM
Setting your Queues & Groups
Talkative Engage uses Queues to group interactions together. You can have as many or as few queues as you require (subject to licence agreements). For m...
Tue, 23 Mar, 2021 at 11:37 AM
Agent Technical Requirements
For each concurrent session, it is recommended that the following bandwidth is available. The figures below are guidelines for performance.                ...
Tue, 26 Oct, 2021 at 4:00 PM
Resetting Your Password
If you forget your password, or miss your welcome email and the password link expires, you can request a new one by clicking the "I forgot my password&...
Thu, 1 Apr, 2021 at 3:28 PM
Displaying and Triggering Email Forms Within Chat Widgets
This function can be actioned by Talkative account admin/supervisors.    There are two main areas in which you can create, edit, or trigger email forms:  ...
Wed, 9 Feb, 2022 at 2:33 PM