Interaction Logs

Interaction Logs Overview
Interaction logs allow you to view all the interactions on a historical basis, and pull reports from the available data. Only accounts with Supervisor and A...
Thu, 3 Feb, 2022 at 12:15 PM
Reasons for ended interactions
Within Talkative, Interactions can include multiple feature sessions. For example, a live chat session might escalate into a video chat. The interaction...
Mon, 14 Feb, 2022 at 12:45 PM