Talkative Analytics

Getting Started
Talkative has an analytics platform designed to help you understand the behaviour of your customers to enable you to better manage your agents' time an...
Mon, 9 Aug, 2021 at 9:18 PM
Generating Custom Reports
If you require a report which is more specific or needs different data to the default reports, can you generate your own: You can choose the way in...
Wed, 21 Apr, 2021 at 12:58 PM
Average Handle Time (AHT) Report
Talkative Analytics allows you to create analytics reports that measure Average Handle Time (AHT). Within Analytics report builder (requires Account Hol...
Tue, 5 Jul, 2022 at 4:25 PM