This guide assumes you have configured your SIP trunk in the MBG (or similar) - please review the MBG Setup Guide if you have not configured this step.
Introduction
This guide will enable you to configure your MX-One to pass calls to the Voice AI system and provide configuration to enable the calls to be returned (if applicable with a CC platform).
Add Talkative SIP Route to MX-One
Use the following command to configure the Talkative SIP Route on the MX One as per the example below:
sip_route -set -route 9 -protocol udp -proxyip 10.191.220.107 -proxyport 5060 -remoteport 5060 -uristring0 sip:?@<Talkative-trunkdomain-ID>.sip.twilio.com -uristring1 sip:?@ <Talkative-trunkdomain-ID>.sip.twilio.com -fromuri0 sip:?@10.191.220.96 -accept ALL -trusted ID_ASSERT -priority 255 -register NO_REGPlease refer to the MX-ONE CPI for parameter description
To confirm the parameters have been set correctly, and to review them in the future run the following print command:
sip_route -route 9 -print -short
An example of the expected output is:
Route data for SIP destination
route : 9
protocol = udp
profile = Default
service = PUBLIC
uristring0 = sip:?@<Talkative-trunkdomain-ID>.sip.twilio.com
uristring1 = sip:?@<Talkative-trunkdomain-ID>.sip.twilio.com
fromuri0 = sip:?@10.191.220.96
remoteport = 5060
proxyip = 10.191.220.107
proxyport = 5060
accept = ALL
register = NO_REG
authname = siptrunkuser
password = {siptrunkpassword}
realm = <Talkative-trunkdomain-ID>.sip.twilio.com
trusted = ID_ASSERT
Change the connection to an MD Shell
To change the connection to an MD Shell, use the following command:
MDSHonce this is run, you will have a new typing prompt which looks like this:
MDSH>Initialise the Route Category from MDSH
Use the following command to configure the Route Category on the MX-ONE as per the example below:
ROCAI:ROU=9,SEL=7110000000000010,SIG=1111100000A0,TRAF=03151515,TRM=5,SERV=3100000007,DISL=128,DIST=30,BCAP=001100;Confirm the parameters with the following print command:
ROCAP:ROU=9;and the expected output will be:
ROUTE CATEGORY DATA
ROU CUST SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
9 7110000000000010 5 3100000007 0 30 128 03151515 1111100000A0 001100
END
Initialise the Route Signalling configuration from MDSH
Use the following command to configure the Route Signalling on the MX-ONE as per the example below:
RODAI:ROU=9,TYPE=TL66,VARI=00000000,VARO=00004104,VARC=00000000;Confirm the parameters with the following print command:
rodap:rou=9;and the expected output will be:
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
9 TL66 H'00000000 H'00000000 H'00004104 NO
ENDInitialise the Route Equipment position from MDSH
Use the following command to configure the Route equipment (number of trunks in the route) category on the MX-ONE as per the example below:
ROEQI:ROU=9,TRU=1-1&&1-10;Confirm the parameters with the following print command:
roedp:rou=9,tru=all;and the expected output will be:
ROUTE EQUIPMENT DATA
ROU TRU EQU IP ADDRESS INDDAT CNTRL
9 001-1 H'000000000000
9 001-2 H'000000000000
9 001-3 H'000000000000
9 001-4 H'000000000000
9 001-5 H'000000000000
9 001-6 H'000000000000
9 001-7 H'000000000000
9 001-8 H'000000000000
9 001-9 H'000000000000
9 001-10 H'000000000000
ENDInitialise the Route Destination from MDSH
Use the following command to configure the route category on the MX-ONE as per the example below:
RODDI:DEST=585,ROU=9,SRT=4;Confirm parameters with the following print command:
roddp:DEST=585;and the expected output will be:
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
585 9 0005000000000250000000000000 0 4
ENDConfigure routing to Talkative SIP trunk incoming calls to the MX-ONE
There are various methods to transfer calls into the Talkative Trunk, but in this case the inbound 12 digit number is simply using MX-ONE number conversion to route over the Talkative trunk with the holding number provided by Talkative (in this case route 585 and extension 8770. Another option would be to utilise the Service Access of MiCC-E
