We welcome reports of potential security vulnerabilities in Talkative services from customers and security researchers.
Talkative does not operate a bug bounty programme and does not offer payment or rewards for vulnerability reports, but we welcome responsible disclosure and will review every report we receive.
How to report
If you believe you have found a security vulnerability or weakness affecting Talkative, please report it to us:
- Email: incidents@gettalkative.com
- Phone: 01633 302069
Please include enough detail for us to reproduce and validate the issue.
What happens next
Reports are handled under our Incident Response Plan: we triage and investigate, contain and remediate where needed, and track issues through to resolution with a documented root-cause analysis. (See Incident Response.)
Please
- Give us reasonable time to investigate and remediate before any public disclosure.
- Do not access, modify or delete data that isn't yours, and avoid actions that could degrade the service for others.