Talkative Support Access - Interaction Logs

Created by Seb Coulthread, Modified on Tue, 23 Apr 2024 at 09:27 PM by Seb Coulthread

How can I enable Talkative support to view my interaction logs and transcripts?

By default, Talkative support are not able to view your interaction logs - the area of the platform where chat transcripts, video transcripts and video recordings are displayed.

If you wish to enable Talkative support to see these pages for troubleshooting purposes, please enable this setting on this page:




NOTE: you must be an Account Holder to access this page.

Screenshot 2024-01-30 at 14.09.22

You can choose from a few different time durations:

Screenshot 2024-01-30 at 14.09.27


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