GenAI Reporting - Knowledge Gaps

Created by Seb Coulthread, Modified on Tue, 23 Apr 2024 at 09:37 PM by Seb Coulthread

How to see what customers have asked your GenAI Chatbot

Within your settings, search for "Lookups":

On this page, you will see the full list of questions and you can filter by whether the lookup was successful or unsuccessful (i.e. if the answer to the question could not be found in that Knowledgebase).

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