Split screen view

Created by Jack Hooper, Modified on Wed, 24 Apr 2024 at 10:31 AM by Jack Hooper

Agents have the ability to view interaction details on a split screen, eliminating the need to navigate away from the chat window. They can easily add or remove the split screen view as necessary, giving them full control over this feature.

The icon to control the split screen is located here:

Below, you will find examples of each view for easy reference.

No split screen:

Split screen view:

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