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Help Center
Users
Engage Platform
User Profile
Platform Access
Agent Console
Console Features
Mobile agent console
Interaction Logs
Data Filtering and Views
Analytics
Creating and editing reports
Pre built reports
Live Dashboard
Viewing, editing and creating dashboards
Chat Widgets
General, scripts and versions
Widget configs and page rules
Widget Editor
General Settings
Company Configs
Routing Systems
Email Customisations
Translation Glossaries
Users
User Management
Queues
Queue Management
Business Hours
Canned Messages
Personal Canned Messages
Global Canned Messages
Security
Engage Platform Security
Integration
CRM
API
Chatbot
Agent Assist/AI
Mobile
SSO/SCIM
Commerce
Scheduling
Automation
Mitel MiCC
Omnichannel
FAQs
Engage Portal
Troubleshooting
Talkative Application Information
Users
User Management
Integrated Users
User Workload Management
What happens to the data when an agent leaves the company?
