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Help Center
Chat Widgets
Engage Platform
User Profile
Platform Access
Agent Console
Console Features
Mobile agent console
Interaction Logs
Data Filtering and Views
Analytics
Creating and editing reports
Pre built reports
Live Dashboard
Viewing, editing and creating dashboards
Chat Widgets
General, scripts and versions
Widget configs and page rules
Widget Editor
General Settings
Company Configs
Routing Systems
Email Customisations
Translation Glossaries
Users
User Management
Queues
Queue Management
Business Hours
Canned Messages
Personal Canned Messages
Global Canned Messages
Security
Engage Platform Security
Integration
CRM
API
Chatbot
Agent Assist/AI
Mobile
SSO/SCIM
Commerce
Scheduling
Automation
Mitel MiCC
Omnichannel
FAQs
Engage Portal
Troubleshooting
Talkative Application Information
Chat Widgets
General, scripts and versions
SMS 2FA within chat widget
Adding Talkative Scripts To A Website
Interaction Data
Detecting URL query parameters in widget URL rules
Widget Versioning for Customer Scripts
Talkative Customer Scripts API Guide
See more
Widget configs and page rules
Custom minimized chat buttons
Widget Editor
How to Auto Start an Interaction when Chat Button is Pressed
Post-chat CSAT feedback surveys & Reporting
Handling Single Page Applications (SPA)
Create a Custom Widget Icon
Using Programmatic Actions
Displaying Average Wait, Open, & Close Times
In-Queue Wait Messages
Configuring Widget Language Strings
Chat Widget - Overview
User & Chatbot Avatar Images / Profile Photos
Updating your Chat Script Versions
Upload files to Chatbot
How to Enable/Disable Header Feedback Buttons
Adjust chat widget dimensions & full screen mode
Pre-Interaction Data Collection
Creating an Offline Email Card
Displaying and Triggering Email Forms Within Chat Widgets
Ability to share Widget previews with other colleagues
See more
