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Help Center
General Settings
Engage Platform
User Profile
Platform Access
Agent Console
Console Features
Mobile agent console
Interaction Logs
Data Filtering and Views
Analytics
Creating and editing reports
Pre built reports
Live Dashboard
Viewing, editing and creating dashboards
Chat Widgets
General, scripts and versions
Widget configs and page rules
Widget Editor
General Settings
Company Configs
Routing Systems
Email Customisations
Translation Glossaries
Users
User Management
Queues
Queue Management
Business Hours
Canned Messages
Personal Canned Messages
Global Canned Messages
Security
Engage Platform Security
Integration
CRM
API
Chatbot
Agent Assist/AI
Mobile
SSO/SCIM
Commerce
Scheduling
Automation
Mitel MiCC
Omnichannel
FAQs
Engage Portal
Troubleshooting
Talkative Application Information
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File Transfer Types
Cobrowse Feature Toggle
Licence guide
Talkative Chatbot Builder
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New Settings Menu - Q4 2023
Video Chat Virtual Backgrounds and Blurring
Enable Interaction Wrap-up in Agent Console
How to enable the new Agent Console Redesign
Whitelabel Talkative
Redacting Data from Agent
Multi-party video support
Talkative video chat chrome extension
Video Chat Recording
Video Chat "Resume Video" behaviour
Cobrowse website requirements
Keyword filtering/blocking on agent console
Talkative's Native Chatbot Builder
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Routing Systems
Creating and Editing Agent Statuses
Email Customisations
Offline email formatting and deliverability
Translation Glossaries
Creating Translation Glossaries
