Help Center
Go to gettalkative.com
Submit a Support Ticket
Integration
Engage Platform
User Profile
Platform Access
Agent Console
Console Features
Mobile agent console
Interaction Logs
Data Filtering and Views
Analytics
Creating and editing reports
Pre built reports
Live Dashboard
Viewing, editing and creating dashboards
Chat Widgets
General, scripts and versions
Widget configs and page rules
Widget Editor
General Settings
Company Configs
Routing Systems
Email Customisations
Translation Glossaries
Users
User Management
Queues
Queue Management
Business Hours
Canned Messages
Personal Canned Messages
Global Canned Messages
Security
Engage Platform Security
Integration
CRM
API
Chatbot
Agent Assist/AI
Mobile
SSO/SCIM
Commerce
Scheduling
Automation
Mitel MiCC
Omnichannel
FAQs
Engage Portal
Troubleshooting
Talkative Application Information
Back to home
Help Center
Integration
Engage Platform
User Profile
Platform Access
Agent Console
Console Features
Mobile agent console
Interaction Logs
Data Filtering and Views
Analytics
Creating and editing reports
Pre built reports
Live Dashboard
Viewing, editing and creating dashboards
Chat Widgets
General, scripts and versions
Widget configs and page rules
Widget Editor
General Settings
Company Configs
Routing Systems
Email Customisations
Translation Glossaries
Users
User Management
Queues
Queue Management
Business Hours
Canned Messages
Personal Canned Messages
Global Canned Messages
Security
Engage Platform Security
Integration
CRM
API
Chatbot
Agent Assist/AI
Mobile
SSO/SCIM
Commerce
Scheduling
Automation
Mitel MiCC
Omnichannel
FAQs
Engage Portal
Troubleshooting
Talkative Application Information
Integration
CRM
Setting up the Azure Blob Storage Integration
Salesforce Einstein integration
Setting up Azure Service Bus
Salesforce Interaction Details
Setting up a Generic CRM/Webhook Integration
How to store interaction data inside Salesforce using Flows
Setting up web call backs (call me)
Salesforce Set Up & API Configuration
Salesforce data storage
Salesforce Omnichannel configuration
Create a Salesforce case when chat starts
Zendesk integration
Salesforce voice/video chat - Chrome extension
Classic/New Agent Console Comparison - Salesforce
Salesforce Subject Field - TalkativeEngage__Subject__c
Salesforce Communities / Experience
ADF/XML Lead Delivery
See more
API
Signed Interaction Data
API Authentication
Filtering Interactions
Retrieving an Interaction By ID
Retrieving All Interactions
Including Additional Interaction Data
See more
Chatbot
Configuring Dialogflow Chatbot
Dialogflow - CX
Accessing Dialogflow Chatbot Intent Logs
Agent Assist/AI
Agent Assist - Google AI
OpenAI Message Suggestions / Agent Assist
Mobile
Android SDK
iOS SDK
SSO/SCIM
User Account Provisioning & Deprovisioning with SCIM
SSO Configuration Management
Commerce
Shopify integration
Scheduling
Using Scheduled Interaction in your own Website
Google Analytics Event Integration
Scheduling interactions via Calendly
Automation
Setting up a Zapier Integration
Mitel MiCC
Mitel Ignite Browser Extension
MiCC Agent Training
Mitel MiCC Integration Guide
Mitel Call Me (Callback) Configuration
Mitel MiCC Message Notifications
Classic/New Agent Console Comparison - Mitel
See more
Omnichannel
WhatsApp Application Process
Setting up WhatsApp for your company
WhatsApp Sandbox
Message Types
SMS Messaging
SMS for USA - A2P 10DLC Registration
Outbound SMS
Mass Outbound SMS
How to Establish a Facebook Integration in Talkative and Link It to a Queue
Teams Integration
See more
